Delivery & Returns
Delivery
Order Value
Price
Order Value £0.01 - £24.99
1st Class - £2.20
2nd Class - £1.65
Order Value £25.00 - £34.99
1st Class - £2.95
2nd Class - 2.20
Order Value £35.00 - £49.99
Order Value £50.00 or greater
1st Class - £4.60
2nd Class - 3.80
Free
NOTE: We are not responsible for shipping carrier delays.
Availability
Time
In UK Warehouse
1-3 Days
In European Warehouse
5-10 Days
Returns
Conditions for Returns
In order for the goods to be eligible for a return, please make sure that;
- The goods were purchased within the last 30 days
- The goods are in the original packaging
We reserve the right to refuse returns that do not meet the above return conditions.
Returning Goods
To initiate a return, please visit our returns portal.
Details on how to complete your return and the address you should return it to are available once you visit our Returns Portal. Please note; You are responsible for the cost and risk of returning the goods to us.
Once we receive your return we will process within 7 days, typically returns are processed within 2 days. The table below outlines further details.
Type of Return
Time
Refund
Processed within 2 days (please allow 3-5 days to appear in your bank)
Exchange
Processed within 2 days and up to a further 2 days to receive your replaecment