RETURNS
Start your return
Enter your order number and postal code below to begin. You'll be guided through choosing a return reason, picking your preferred resolution (refund or exchange), and selecting how to get your case back to us. Most returns take just a couple of minutes to start.
Common return questions
Need help with your return?
If your case arrived damaged or faulty, don't use the portal above. Email us directly at hello@casemonkey.co.uk with a photo of the damage and your order number. We'll send a prepaid return label and sort it personally.
Email us