I've ordered the wrong size product how do I send my case back?
If you have received your order and realise you have either made a mistake and ordered the wrong size or we have made a mistake and sent you the wrong size, you can organise a replacement in just a few simple steps.
Simply visit our Returns portal, locate your order and select the correct size product. Once we have received your return, your replacement will be sent in just a couple of days.
How long will it take to receive a refund?
If you have sent your order back and are expecting a refund, this is usually processed within 3 working days after we receive it. Your refund is then credited to your bank within 3-5 working days (standard UK bank timeframe).
How long will it take to receive my replacement?
Once we receive your returned order, we'll process your replacement immediately and this will be sent to you within 2-3 days.