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How to fix camera not working on iPhone 12?

How to fix camera not working on iPhone 12?

How to fix camera not working on iPhone 12?

The iPhone 12 is a marvel of technology, boasting a dual-camera system that offers an unparalleled photography experience. However, like any other device, it can sometimes encounter issues. One such issue that some users have reported is the camera not working. If you're facing this problem, don't worry. This comprehensive guide will walk you through various solutions to get your iPhone 12 camera back in action.

Understanding the Issue

Before we dive into the solutions, it's essential to understand the nature of the problem. The camera not working on your iPhone 12 can manifest in several ways. You might find that the camera app is not opening, or it opens but the screen is black. In some cases, you might be able to open the app, but it freezes or crashes immediately. Sometimes, only one camera (front or back) might be affected, or the issue could be with both.

These issues can be caused by a variety of factors. It could be a software glitch, a hardware problem, or even a result of physical damage. Identifying the cause can help you apply the most effective solution.

Basic Troubleshooting

Restart Your iPhone

The first step in any troubleshooting guide is to restart your device. This simple action can often resolve minor software glitches that might be causing the camera to malfunction.

To restart your iPhone 12, press and hold the side button and either volume button until the power off slider appears. Drag the slider, then wait for your device to turn off. To turn your device back on, press and hold the side button until you see the Apple logo.

Close and Reopen the Camera App

If a restart doesn't solve the problem, try closing and reopening the camera app. This can often fix issues related to the app freezing or crashing.

To close the app, swipe up from the bottom of the screen and pause slightly in the middle of the screen. This will bring up the App Switcher. Swipe left or right to find the Camera app and swipe it up to close it. To reopen the app, simply tap on the Camera icon on your home screen.

Advanced Troubleshooting

Update Your iPhone

Software updates often include fixes for bugs that might be causing your camera to malfunction. Therefore, it's a good idea to check if an update is available for your iPhone 12.

To check for updates, go to Settings > General > Software Update. If an update is available, tap Download and Install.

Reset All Settings

If updating your iPhone doesn't solve the problem, you might need to reset all settings. This action won't delete your data, but it will remove all your settings, including Wi-Fi passwords and app permissions.

To reset all settings, go to Settings > General > Reset > Reset All Settings. Enter your passcode if prompted, then tap Reset All Settings to confirm.

Hardware Solutions

Check for Physical Damage

If none of the above solutions work, the problem might be with the hardware. Check if there's any physical damage to the camera lens. If there is, you'll need to get it repaired.

If you're not comfortable doing this yourself, it's best to take your iPhone 12 to an Apple Store or an authorized service provider. They have the necessary tools and expertise to fix the problem without causing further damage.

Check for Obstructions

Another hardware-related issue could be obstructions on the camera lens. This could be anything from a protective case to a screen protector or even dust and debris.

Make sure to clean your camera lens regularly with a microfiber cloth. If you're using a case or screen protector, make sure it's not blocking the camera lens.


While it can be frustrating when your iPhone 12 camera is not working, there are several solutions you can try to fix the problem. From basic troubleshooting to advanced solutions and even hardware checks, this guide has covered all possible aspects to help you get your camera back in action.

Remember, if you're not comfortable performing any of these steps yourself, it's always best to seek professional help. After all, the goal is to fix the problem without causing further damage to your device.

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