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How to fix touch screen not working on iPhone 12 Pro

How to fix touch screen not working on iPhone 12 Pro

How to fix touch screen not working on iPhone 12 Pro

The iPhone 12 Pro is a marvel of technology, boasting a sleek design, powerful processor, and a stunning Super Retina XDR display. However, like any piece of technology, it's not immune to issues. One problem that some users have reported is the touch screen not working properly. This can be a major inconvenience, as the touch screen is the primary way of interacting with the device. But don't worry, we've got you covered. In this comprehensive guide, we'll walk you through several methods to fix this issue.

Understanding the Issue

Before we dive into the solutions, it's important to understand what could be causing the touch screen on your iPhone 12 Pro to not work properly. There could be several reasons for this, ranging from software glitches to hardware damage.

Software glitches are common and can often be resolved with a simple restart or update. On the other hand, hardware damage, such as a cracked screen or water damage, can be more serious and may require professional repair.

It's also worth noting that certain screen protectors or cases can interfere with the touch screen's functionality. If you've recently installed a new screen protector or case, this could be the culprit.

Basic Troubleshooting

Restart Your iPhone

As with many tech issues, a good place to start is by restarting your device. This can often clear up minor software glitches that could be causing the problem.

To restart your iPhone 12 Pro, press and hold the side button and either volume button until the power off slider appears. Drag the slider to turn off your device. After your device turns off, press and hold the side button again until you see the Apple logo.

Update Your iPhone

Another common solution to many iPhone issues is updating your device. Apple regularly releases updates to fix bugs and improve performance, so it's possible that an update could resolve your touch screen issue.

To check for updates, go to Settings > General > Software Update. If an update is available, tap Download and Install.

Advanced Troubleshooting

Reset All Settings

If the basic troubleshooting steps didn't work, you might need to take more drastic measures. One option is to reset all settings on your iPhone. This won't delete any of your data, but it will reset all system settings to their default state.

To reset all settings, go to Settings > General > Reset > Reset All Settings. You'll need to enter your passcode, and then tap Reset All Settings to confirm.

Factory Reset

If resetting all settings doesn't work, you might need to consider a factory reset. This will erase all data on your device and return it to its original state. Before doing this, make sure to back up any important data.

To perform a factory reset, go to Settings > General > Reset > Erase All Content and Settings. You'll need to enter your passcode, and then tap Erase iPhone to confirm.

Professional Repair

If none of the above solutions work, it's possible that your iPhone 12 Pro has a hardware issue that requires professional repair. If your device is still under warranty, contact Apple Support to arrange a repair.

If your device is out of warranty, you might want to consider a third-party repair service. However, be aware that this can void any remaining warranty and could potentially cause other issues.

Preventing Future Issues

Once you've resolved the touch screen issue on your iPhone 12 Pro, you'll want to take steps to prevent it from happening again. This could include regularly updating your device, using a high-quality screen protector, and avoiding potential sources of damage such as water or extreme temperatures.

Remember, technology isn't perfect, and issues can arise. But with a little knowledge and patience, you can resolve most problems and keep your iPhone 12 Pro running smoothly.

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