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How to fix touch screen not working on iPhone 14 Pro Max

How to fix touch screen not working on iPhone 14 Pro Max

How to fix touch screen not working on iPhone 14 Pro Max

The iPhone 14 Pro Max is a marvel of technology, with its sleek design, powerful processor, and stunning camera. However, like any other electronic device, it can sometimes experience issues. One of the most common problems that users face is the touch screen not working. This issue can be incredibly frustrating, especially when you need to use your phone urgently. But don't worry, we're here to help. In this guide, we'll walk you through some simple steps to fix the touch screen on your iPhone 14 Pro Max.

Understanding the Problem

Before we delve into the solutions, it's essential to understand why the touch screen might stop working. There could be several reasons, ranging from software glitches to hardware damage. Sometimes, the problem might be as simple as a dirty screen. Other times, it could be due to more severe issues like a faulty touch sensor.

It's also worth noting that the problem could either be intermittent or constant. In some cases, the touch screen might work perfectly fine one moment and then stop responding the next. In other cases, the touch screen might not work at all. Understanding the nature of the problem can help you determine the best course of action.

Basic Troubleshooting

Cleaning the Screen

The first and simplest step to fix a non-responsive touch screen is to clean it. Dust, dirt, and oils from your fingers can accumulate on the screen, interfering with its touch sensitivity. Use a soft, lint-free cloth to gently wipe the screen. Avoid using harsh chemicals or abrasive materials as they can damage the screen.

If the screen is still unresponsive after cleaning, it's time to move on to the next step.

Restarting the Device

Like any other electronic device, your iPhone can benefit from a simple restart. This can help clear any temporary software glitches that might be causing the touch screen to malfunction. To restart your iPhone 14 Pro Max, press and hold the side button and either volume button until the power off slider appears. Drag the slider to turn off your device. After your device turns off, press and hold the side button again until you see the Apple logo.

If the touch screen is still not working after a restart, you might need to try a more advanced solution.

Advanced Troubleshooting

Updating the Software

Software updates often include fixes for bugs and glitches that might cause the touch screen to stop working. To check for updates, go to Settings > General > Software Update. If an update is available, tap "Download and Install".

Remember to backup your data before updating the software. This will protect your files in case something goes wrong during the update process.

Resetting All Settings

If the touch screen is still not working after updating the software, you might need to reset all settings. This will revert your iPhone back to its default settings, potentially fixing any software issues. To reset all settings, go to Settings > General > Reset > Reset All Settings. Enter your passcode when prompted.

Be aware that this will erase all your personalized settings, including Wi-Fi passwords and wallpaper. However, it won't delete your data or apps.

Seeking Professional Help

If none of the above solutions work, it's time to seek professional help. The touch screen issue might be due to a hardware problem that needs to be fixed by a technician. You can contact Apple Support or visit an Apple Store to get your device checked.

Remember, it's better to spend a little money on a professional repair than to risk causing more damage by trying to fix a hardware issue yourself.

Preventing Future Issues

Once you've fixed the touch screen issue, you'll want to prevent it from happening again. Here are a few tips:

  • Keep your iPhone updated: Regularly check for and install software updates to keep your device running smoothly.
  • Protect your iPhone: Use a screen protector and a case to protect your device from physical damage.
  • Clean your iPhone regularly: Regularly clean your screen to prevent dirt and oils from interfering with the touch sensitivity.

By following these tips, you can ensure that your iPhone 14 Pro Max stays in top shape and serves you well for a long time.


Dealing with a non-responsive touch screen can be frustrating, but with a little patience and the right steps, you can often fix the problem yourself. Remember, if all else fails, don't hesitate to seek professional help. After all, your iPhone 14 Pro Max is a valuable device, and it's worth taking the time and effort to keep it working perfectly.

While you're taking the time to fix your iPhone 14 Pro Max's touch screen, why not ensure it stays protected in the future? Case Monkey offers a variety of phone cases specifically designed for your device, combining style with the durability needed to safeguard your phone from life's unexpected moments. Check out our products and find the perfect case that reflects your personal style while keeping your iPhone secure.