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How to fix touch screen not working on iPhone 15 Plus

How to fix touch screen not working on iPhone 15 Plus

How to fix touch screen not working on iPhone 15 Plus

The iPhone 15 Plus is a marvel of modern technology, boasting a host of impressive features. However, like any piece of technology, it can occasionally run into issues. One of the most common problems that users face is a non-responsive touch screen. This can be incredibly frustrating, especially when you need to use your device urgently. But don't worry, we've got you covered. In this comprehensive guide, we will delve into the various solutions you can try to get your iPhone 15 Plus touch screen working again.

Understanding the Problem

Before we dive into the solutions, it's important to understand the problem. A non-responsive touch screen can occur due to a variety of reasons. It could be a software glitch, a hardware issue, or even something as simple as a dirty screen.

Software glitches are the most common cause. These can occur due to an outdated operating system, a faulty app, or even a virus. Hardware issues are less common, but can be more serious. These can include a faulty touch screen, a damaged connector, or a malfunctioning processor.

Finally, a dirty or wet screen can also cause touch screen problems. This is because the iPhone's touch screen relies on electrical signals to register touch, and dirt or water can interfere with these signals.

Basic Troubleshooting

Cleaning Your Screen

The first thing you should do when your iPhone 15 Plus touch screen is not working is to clean your screen. Use a microfiber cloth to gently wipe the screen. If the screen is very dirty, you can use a little bit of water, but be careful not to get any water in the ports or buttons.

After cleaning the screen, try using your device again. If the touch screen is still not working, move on to the next step.

Restarting Your Device

Restarting your device can often fix minor software glitches. To restart your iPhone 15 Plus, press and hold the power button until the power off slider appears. Slide it to turn off your device. Wait for a few seconds, then press and hold the power button again until the Apple logo appears.

If your touch screen is still not working after restarting your device, it's time to try some more advanced solutions.

Advanced Troubleshooting

Updating Your Operating System

Outdated software can often cause touch screen issues. To check if there's an update available for your iPhone 15 Plus, go to Settings > General > Software Update. If there's an update available, download and install it.

Remember to back up your data before updating your software, as the update process can sometimes cause data loss.

Resetting Your Settings

If your touch screen is still not working after updating your software, you can try resetting your settings. This will not delete any of your data, but it will reset all your settings to their default values.

To reset your settings, go to Settings > General > Reset > Reset All Settings. Enter your passcode when prompted, then tap Reset All Settings to confirm.

Restoring Your Device

If none of the above solutions work, you may need to restore your device. This should be your last resort, as it will delete all your data. Make sure to back up your data before proceeding.

To restore your device, connect it to your computer and open iTunes. Select your device, then click on Restore iPhone. Follow the on-screen instructions to complete the process.

Seeking Professional Help

If you've tried all the above solutions and your touch screen is still not working, it's time to seek professional help. Take your device to an Apple Store or an authorized service center. They have the tools and expertise to diagnose and fix the problem.

Remember, attempting to fix a hardware issue yourself can void your warranty and cause further damage to your device. Always seek professional help for hardware issues.

Preventing Future Problems

Once you've fixed your touch screen issue, you'll want to prevent it from happening again. Keep your device updated, avoid downloading apps from untrusted sources, and clean your screen regularly. Also, consider getting a screen protector to protect your screen from physical damage.

With these tips, you should be able to keep your iPhone 15 Plus touch screen in top shape.


Dealing with a non-responsive touch screen can be frustrating, but with a little patience and the right steps, you can get your iPhone 15 Plus back in working order. Remember, if all else fails, don't hesitate to seek professional help. After all, your iPhone is an investment worth protecting.

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