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How to fix touch screen not working on iPhone 15 Pro

How to fix touch screen not working on iPhone 15 Pro

How to fix touch screen not working on iPhone 15 Pro

The iPhone 15 Pro is a marvel of technology, offering a plethora of features that make our lives easier. But like any piece of technology, it can sometimes experience issues. One of the most common problems iPhone users face is the touch screen not responding. This issue can be frustrating, especially when you need to use your phone urgently. But don't worry, we've got you covered. In this comprehensive guide, we'll walk you through the steps to fix a non-responsive touch screen on your iPhone 15 Pro.

Understanding the Problem

Before we dive into the solutions, it's important to understand the problem. The touch screen of your iPhone 15 Pro might not work due to a variety of reasons. It could be a software glitch, a hardware issue, or even something as simple as a dirty screen.

Software glitches are common and can often be resolved with a simple restart or update. Hardware issues, on the other hand, are more serious and might require professional help. But before you rush to the nearest Apple Store, try the following solutions. They might just save you a trip.

Basic Troubleshooting

Restart Your iPhone

Restarting your iPhone can solve a multitude of problems, including a non-responsive touch screen. It's simple, quick, and often effective. To restart your iPhone 15 Pro, press and hold the side button and either volume button until the power off slider appears. Drag the slider to turn off your iPhone. After your iPhone turns off, press and hold the side button again until you see the Apple logo.

If your touch screen is completely unresponsive and you can't turn off your iPhone the usual way, try a force restart. To do this, quickly press and release the volume up button, then the volume down button, and then press and hold the side button until you see the Apple logo.

Update Your iPhone

Software updates often include fixes for known issues, so updating your iPhone might solve the touch screen problem. To check for updates, go to Settings > General > Software Update. If an update is available, tap Download and Install.

Remember, your iPhone needs to be connected to Wi-Fi and have at least 50% battery or be connected to a power source to update. Also, make sure to back up your data before updating, just in case something goes wrong.

Advanced Troubleshooting

Clean Your Screen

A dirty screen can interfere with the touch sensitivity of your iPhone. Dust, dirt, or even moisture can cause your touch screen to become unresponsive. To clean your screen, turn off your iPhone and gently wipe the screen with a microfiber cloth. Avoid using cleaning solutions or abrasive materials as they can damage your screen.

If your screen is still unresponsive after cleaning, there might be a deeper issue at play.

Reset All Settings

If the basic troubleshooting steps didn't work, you might need to reset all settings on your iPhone. This will not erase your data, but it will reset all your settings to their default values. To reset all settings, go to Settings > General > Reset > Reset All Settings. You'll need to enter your passcode and confirm your decision.

After the reset, check if your touch screen is working. If it's still unresponsive, you might need to take more drastic measures.

Factory Reset

A factory reset should be your last resort as it will erase all data and settings on your iPhone. Before you proceed, make sure to back up all your data. To perform a factory reset, go to Settings > General > Reset > Erase All Content and Settings. You'll need to enter your passcode and confirm your decision.

After the reset, set up your iPhone as new and check if the touch screen is working. If it's still unresponsive, it's time to seek professional help.

Seeking Professional Help

If none of the above solutions worked, your iPhone might have a hardware issue. In this case, it's best to take your iPhone to an Apple Store or an authorized service provider. They have the necessary tools and expertise to diagnose and fix the problem.

Remember, attempting to fix a hardware issue yourself can void your warranty and cause further damage. So, it's always best to seek professional help when dealing with hardware issues.

In conclusion, a non-responsive touch screen can be a major inconvenience, but it's often fixable. By following the steps outlined in this guide, you can hopefully get your iPhone 15 Pro back to working order. Remember, when in doubt, it's always best to seek professional help.

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