Free Delivery when you spend £35.00 or more
How to fix microphone not working on iPhone 12 Pro Max

How to fix microphone not working on iPhone 12 Pro Max

How to fix microphone not working on iPhone 12 Pro Max

Experiencing issues with your iPhone 12 Pro Max microphone can be frustrating, especially when you're trying to make a call, record a voice memo, or use Siri. But don't worry, you're not alone. Many iPhone users have faced this issue and there are several solutions that can help you fix it. In this guide, we'll walk you through the steps to troubleshoot and resolve microphone problems on your iPhone 12 Pro Max.

Understanding the Problem

Before we dive into the solutions, it's important to understand the root cause of the issue. The microphone on your iPhone 12 Pro Max might not be working due to various reasons. It could be a software glitch, a hardware defect, or simply because the microphone is blocked by dust or debris.

Identifying the cause of the problem can help you apply the most effective solution. For instance, if it's a software issue, resetting your settings or updating your iOS might do the trick. On the other hand, if it's a hardware issue, you might need to visit an Apple Store or an authorized service provider.

Basic Troubleshooting

Check for Blockages

The first thing you should do is to check if there's anything blocking the microphone. Dust, debris, or even a protective case can obstruct the microphone and affect its performance. To check this, inspect the bottom of your iPhone where the microphone is located. If you see any blockage, gently clean it using a soft, dry cloth.

Also, if you're using a case or screen protector, try removing it and see if the microphone works. Some cases might not fit properly and can block the microphone.

Test the Microphone

Next, you should test the microphone to see if it's working. You can do this by recording a voice memo or making a call. If the microphone works in one app but not in others, then it's likely a software issue with that specific app. In this case, you might need to update or reinstall the app.

If the microphone doesn't work in any app, then it's likely a problem with the microphone itself. In this case, you should proceed with the following troubleshooting steps.

Software Solutions

Restart Your iPhone

Restarting your iPhone can solve many minor software glitches. To restart your iPhone 12 Pro Max, press and hold the side button and either volume button until the power off slider appears. Drag the slider, then wait for your device to turn off. To turn your device back on, press and hold the side button until you see the Apple logo.

If the microphone still doesn't work after restarting, move on to the next solution.

Reset All Settings

Another solution is to reset all settings on your iPhone. This won't erase your data, but it will reset all your settings to their default state. To do this, go to Settings > General > Reset > Reset All Settings. Enter your passcode if prompted, then tap Reset All Settings to confirm.

After resetting, check if the microphone is working. If not, try the next solution.

Update iOS

Updating your iOS can also fix microphone issues, as it comes with bug fixes and improvements. To update your iOS, go to Settings > General > Software Update. If an update is available, tap Download and Install.

If the microphone still doesn't work after updating, it's time to consider hardware solutions.

Hardware Solutions

Visit an Apple Store or Authorized Service Provider

If none of the above solutions work, it's likely a hardware issue. In this case, you should visit an Apple Store or an authorized service provider. They can diagnose the problem and fix it. If your iPhone is still under warranty, the repair might be covered.

Before you go, make sure to back up your iPhone to iCloud or your computer. This way, you won't lose your data if they need to replace your device.


Fixing a non-working microphone on your iPhone 12 Pro Max can be a daunting task, but with the right approach, it's definitely doable. By understanding the problem and applying the appropriate solutions, you can get your microphone back to working order.

Remember, if all else fails, don't hesitate to seek professional help. The experts at Apple are always ready to assist you.

While you're taking the steps to ensure your iPhone 12 Pro Max's microphone is in working order, don't forget to safeguard your device against future damage. Case Monkey offers a variety of phone cases specifically designed for your iPhone, providing the protection it needs without compromising on style. Check out our products and find the perfect case to keep your iPhone 12 Pro Max secure and looking great.